Hailey is hands down the best representative ever! She was so patient & jumped through all the hoops we needed to accomplish keeping my original phone number. She’s the best!

Very helpful staff! The Store Manager Greg was very helpful. We have been going to this store for many years and will continue to do so.

Quick and easy! I appreciate that they were able to get me in and out during this crazy time. They asked if I wanted them to set up my phone... Read moreQuick and easy! I appreciate that they were able to get me in and out during this crazy time. They asked if I wanted them to set up my phone or if I wanted to do it myself. I chose to go home and do it I didn’t want to be out and about that long so it was nice of them to offer both services. This made me feel safe and cared about my health. Read less

I needed to upgrade and replace my iPhone during the pandemic in April. Online orders from Verizon currently would take 5-7 days and would likely demand phone calls for... Read moreI needed to upgrade and replace my iPhone during the pandemic in April. Online orders from Verizon currently would take 5-7 days and would likely demand phone calls for support. Instead it took less than an hour to walk out of the store with a working iPhone. The employees were careful observing social distancing, and I was comfortable in a clean environment. I thank Dan for being patient and professional. Customers should definitely enjoy shopping in person with a friendly salesperson at this Palm Springs retail store. Read less

Once again Verizon has proved to be the superior Cell phone carrier.The level of customer service I experienced was so exceptional by Sydney I will never leave Verizon and they... Read moreOnce again Verizon has proved to be the superior Cell phone carrier.The level of customer service I experienced was so exceptional by Sydney I will never leave Verizon and they will always be my personal and business cell phone provider.If I could rate her with 10 🌟 s I would. She was polite, knowledgeable,and extremely friendly. Verizon Sydney deserves recognition for her outstanding service. ENSiGNAL she deserves a raise. If you are looking for a cell phone provider I highly recommend going to Verizon and seeing Sydney you will not be disappointed. Thank you Sydney for the best Motorola phone I have yet to encounter it blows my I phone out of the water nice recommendation I am so happy!!!!!!!!!! Read less

Best ever. I would adopt her if I could. Such knowledge and professionalism. Thanks

They really care about helping you out and are always so pleasant and professional